About Us

Management Team

  • J. Michael Holloway President and Chief Executive Officer
  • Sam Shiffman Executive Vice President
  • David Flanary Executive Vice President
  • Gail McCulloch Vice President, Sales & Customer Relations
  • Steve Braasch Vice President, Marketing
  • Phil Wroblewski Vice President, Information Technology
  • Ellery Lovelady Vice President, Operations
  • Clay Johnson Chief Financial Officer
  • Mark Warner Vice President, Corporate Development

Founding Principles

PointOne's foundation reaches back to 1998 when our core team of visionary executives recognized that existing telecommunications providers were failing to respect the most important factor governing the long-term success of any business; first-rate customer service at an affordable price. PointOne was founded on the principle that extraordinary customer service paired with a network that enhances quality and saves money are the essential prerequisites to financial success. With over 250 years of combined experience in telecommunications and information technology, PointOne's executive team has crafted a unique corporate culture that emphasizes "people" as the essential corporate asset and "strategic partnerships" as the foundation for long-term business growth.

Corporate Mission

PointOne's corporate mission is to be the most customer and employee focused business in the markets it serves. This has led to financial stability and profitability in a volatile market environment. PointOne is about leadership in the new generation of communications… a shared vision, common goals, a better way.

People Are The Priority

PointOne has built its business around people - our customers, our employees, and our partner alliances. Our customer satisfaction rankings stand alone and are the direct result of a corporate approach dedicated to our customers at every stage of the relationship and at every point of contact. At PointOne, we foster a workplace environment that rewards enthusiasm, teamwork, individual effort and proper work-life balance. Our business partners represent the state of the art in their sectors and permit us to provide our customers with the highest quality products and services available today.

Integrity

At PointOne, our success is defined not just by being the most customer and employee-focused communications provider in the industry, but also by our reputation for integrity and quality relationships. PointOne's code of business conduct articulates the standards for business and professional ethics and represents our commitment to promoting the highest ethical standards.

Quality: Our Core Focus

Communications is a complex business, and the value of quality control is difficult to overemphasize. We owe our success to continuous quality improvement in our products, our processes and our people. As a result, our customers reap the benefits through consistent, superior service and reduced costs.